Building an AI agent? Start with /llms.txt for the full site index.
Docs
What support covers, how to report an issue, and where enterprise enquiries go.
Technical support covers API integration, parsing responses, quota strategy, and how source-role markings should be read.
Commercial and enterprise questions come in through the same address and are routed to the team that handles them.
Submit through the contact page, and mark the environment (dev, staging or prod) and the affected dataset in the subject line.
For an outage, include the scope of the impact and the response time you need.
Contact address: [email protected]
Diagnosis is much faster with the endpoint, the time range, the error code, the request id, the trace_id and a sample response.
For dedicated infrastructure, an SLA or a custom data feed, note the traffic you expect and your deployment timeline on the contact form.
The team will come back with options and a timeline based on how the data will be used.
